Monday, August 24, 2009

That V-zon company

I have had several issues with the phone companies. I will not use AT&T because of problems I've had with them in the past. I would prefer to not use Verizon because of the issues I've had with them as well. Unfortunatly I did not get a choice. I was very happy with AllTel for my wireless phone and internet provider. Then Verizon bought them and I've been upset ever since. While Alltel was my wireless internet provider I never had problems accessing the internet, I never got booted off or anything. I should clarify that I did have trouble when I first signed up but once we got the hardware straight I've been very happy with them. Now that V company is my provider and suddenly I can't stay connected and sometimes I can't even connect. One week I'd been unable to connect for 3 days before I called because I just didn't have time to wait on the phone. Then when I did connect the guy who spoke to me said that they were having Nation Wide problems and I would not be charged for the days I could not connect. OK, I can deal with that.

So about 2 weeks later I receive my bill and no credits, no difference and I can't connect again. I call them up and tell them what I was told. The answer was "I have no record that anyone talked to you so we will NOT be honoring that." WTH!! "Well I can't connect today either." "Oh, we are having Nation Wide issues today and you probably won't be able to for a while." "How long?" "I have no idea." "Are we talking hours or days?" "I have no idea." " I would like to speak to a supervisor, now." "None are available right now, can one call you back in about an hour?" "Sure." "What should I say this is about? the nation wide problem?" "No, I want to talk to them about customer service." I'm still waiting for the call back. I'll call them again when I think I can talk to them without blowing my cool. But in the mean time I'll get my thrills other ways.

Tonight as I headed to work, I saw a Verizon truck pull out behind me. Now I was going about 10 mph over the speed limit when the truck zoomed past me. So I very calmly took my foot off the gas and slowed down to the speed limit. As I got to town I saw a cop make a u-turn with lights on. My thoughts were that I was probably going to come up on an accident. Imagine my surprise and glee when I saw that Verizon truck pulled over with the cop behind him. Love it when things turn out. LOL

I wonder if the cop was having trouble with his phone too?

4 comments:

  1. Sorry to hear about your troubles, but your cop story has me cracking up! I bet you were SMILIN' as you drove on by!

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  2. Well I don't feel so bad now. I been having long distance carrier problems. Kept getting a system busy signal until today. ( Not ATT / I have issues with them too. )
    Glad to know you back on-line now.
    I got some cop friends, I wonder if I could encourage them to stop a truck or two.

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  3. Problems with phone companies are common in my country too. There's no ideal system, so we have to learn to deal with what comes.

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  4. LOL that last line totally made me giggle!! Thanks so much for the sweet comment you left on my blog. I loved it.

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